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Avaya 3000-3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Infrastructure & Requirements Gathering | 25% | - Data network assessment and readiness - Application integration and capacity planning - Customer business and productivity requirements - Existing PBX, dial plan, and telecom infrastructure |
| Network & Telephony Integration | 20% | - SIP trunking and PSTN connectivity - Security and access control - LAN/WAN connectivity and QoS |
| Maintenance, Troubleshooting & Support | 20% | - Fault isolation and issue resolution - System monitoring and routine maintenance - Backup, restore, and software updates |
| Implementation & Configuration | 35% | - Licensing, feature activation, and system setup - Avaya IP Office system deployment - Voicemail, messaging, and unified communications - User configuration, dial plan, and routing |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. Which method will avoid corruption of the data on the SD card when removing the SD card?
A) Use the Manager application to shutdown the card before removing the SD card.
B) Use system Monitor to shutdown the card before removing the SD card.
C) Pull out the card; special shutdown is not required.
D) Dial the shutdown short code to shutdown the card before removing the SD card.
2. What is the maximum number of digital stations that would be supported on an IP500 chassis with three DS cards and a combo card?
A) 32
B) 48
C) 30
D) 24
3. A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?
A) 2
B) 4
C) 1
D) 3
4. The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records.
Which voicemail action type is needed to configure this?
A) Configuration Action
B) Condition Action
C) Miscellaneous Action
D) Database Action
5. When configuring an SCN backup link on the IP Office, what is the maximum number of links that can be programmed on a system?
A) Limited to the number of systems in an SCN
B) Not a supported feature
C) One backup per system
D) There is no limit.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: C |





