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Introduction to Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
The Salesforce-CRT 211 exam is a competency-based certification exam that recognizes your knowledge of next-level techniques to administer and manage Salesforce's CRM capabilities through guided scenarios, lecture, and discussion.
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Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:
1. Salesforce Security and Custom Objects
- Territory Management
- Restricting and Extending Object, Record, and Field Access
- Determining Appropriate Sharing Solutions
- Data Relationships
2. Automation, Change Management, and Auditing
- Deployment Tools
- Change Management Options
- Auditing and Monitoring
- Sandboxes
3. Analytics and Data Management
- Creating Reports
- Data Quality Features and Policies
- Report Types
- Dashboards
4. Sales, Service, and Content Applications
- Content Management
- Entitlements
- Products, Price Books, Schedules, and Quotes
- Service Cloud Console Toolkit
- Forecasting
- Salesforce Knowledge
5. Customization: Fields
- Work with page layouts
- Create formula fields
- Administer standard fields
- Create new custom fields
- Create selection fields: picklists and lookups
- Work with record types and business processes
- Maintain data quality
6. Managing Data
- Back up data with a weekly export
- Update existing records with the data loader
- Mass delete records
- Import new records using import wizards
- Mass transfer records between users
- Keep records up to date with Data.com and social accounts and contacts
7. Reports and Dashboards
- Print, export, and email reports
- Summarize report data with formulas and visual summaries
- Create new reports with the report builder
- Filter reports
- Build dashboards
- Run and modify reports
8.Automation
- Manage email administration
- Set up workflow rules and Process Builder
- Automate leads and cases
9. Managing the Support Process
- Automate the support process
- Understand the Salesforce Console
- Enable collaboration in the Service Cloud
- Analyze support data with reports and dashboards
How to book the Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
There are the following steps for registering the Salesforce CRT 211 exam:
- Step 1: Visit to Webassessor Exam Registration
- Step 2: Signup/Login to Webassessor
- Step 3: Select the onsite proctored or online proctored delivery method of Certification Exam
- Step 4: Select Date, time and confirm with a payment method
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Salesforce CRT-211 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data and Analytics Management | 13% | - Create reports, dashboards, and analytics solutions - Import, export, and update data - Cleanse, deduplicate, and maintain data quality |
| Topic 2: Cloud Applications | 11% | - Configure Sales Cloud features - Implement additional cloud solutions - Set up Service Cloud functionality |
| Topic 3: Objects and Applications | 19% | - Implement page layouts, record types, and business processes - Design and configure applications - Extend custom objects and fields |
| Topic 4: Process Automation | 20% | - Build workflow rules and approval processes - Design flows and process builders - Implement automation tools and best practices |
| Topic 5: Security and Access | 20% | - Configure sharing model, roles, and hierarchy - Manage profiles, permission sets, and access levels - Implement field-level security and record access |
| Topic 6: Auditing and Monitoring | 10% | - Monitor system performance and usage - Manage event logs and data history - Set up audit trails and tracking |
| Topic 7: Environment Management and Deployment | 7% | - Implement change management processes - Manage sandboxes and development environments - Deploy changes and metadata |





