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Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:
1. A prospective customer contact says, "We're in growth mode. Our only priority is things that help us bring service to new markets."
Which of the following attributes will be the focus of your proposal?
A) Simple
B) Resilient
C) Scalable
D) Modular
E) Secure
2. Which of the following statements is TRUE regarding Avaya Contact Center Select? Avaya Contact Center Select. (Select three.)
A) Provides rapid deployment targets
B) Is built for Avaya IX TM Workforce Engagement Select
C) Offers only simple inbound voice call routing and reporting
D) Supports the distribution of on-premise and remote agents and supervisors
E) Scales to advanced enterprise-grade features and integration with Avaya and 3rd party solutions
3. Before you can ask any questions, a prospective customer contact says, "Look, my job is to replace an obsolete phone system for the least possible cost."
Which of the following feature sets will your proposal emphasize?
A) Productivity
B) Multi-channel
C) Savings
D) Call Handling
E) Mobility
4. You are proposing Avaya IP Office TM to a regional provider of business telephony as a service.
Which of the following features should you highlight?
A) Avaya Call Reporting
B) Cloud Operations Manager
C) IP Office Media Manager
D) Simplified Web Self-Administration
E) Avaya IX TM Spaces
Solutions:
Question # 1 Answer: E | Question # 2 Answer: A,B,D | Question # 3 Answer: A | Question # 4 Answer: E |