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Avaya 6002-1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integration and Protocols | 20% | - Integration with Session Manager and System Manager - SIP, H.323, DCP protocols configuration - Trunk configuration and shuffling/hairpining - Network and security configuration |
| Topic 2: Features and Applications | 10% | - Advanced communication features - Capacity and performance management - Messaging features and administration |
| Topic 3: System Administration and Configuration | 25% | - System parameters and feature configuration - Endpoint and station setup - Call routing, coverage, and call handling - CM Messaging mailbox and user provisioning |
| Topic 4: Maintenance and Troubleshooting | 20% | - Alarm and log analysis - System monitoring and health checks - MWI, messaging, and call quality troubleshooting - Failover, survivability, and fallback procedures |
| Topic 5: Installation and Initial Configuration | 25% | - Server and media gateway integration - CM Messaging R6.0 deployment and setup - Avaya Aura Communication Manager R6.0 installation - License file installation and validation |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
In which two modes is communication manager Release 6.0 deployed? (Choose two)
- A. Evolution server
- B. Signaling server
- C. Feature server
- D. System management
Correct Answer: A,C 🗳️
A small enterprise customer needs 450 SIP /H.323 users. Which CM 6.0 template will be the most economical solution?
- A. CM_survRemote_Embeded
- B. CM_Duplex
- C. CM_onlyEmbeded
- D. CM_Simplex
Correct Answer: C 🗳️
For Avaya Aura CN6.0, how is the license file installed on the server?
- A. By accessing the web interface of CM
- B. Using the load license command through shell prompt of CM
- C. Through the web interface of DOM0
- D. Using the web interface of Console Domain
Correct Answer: D 🗳️
Which two series support RAID 5 configuration for CM6.0? (Choose two)
- A. S8800 Server with 12 GB RAM
- B. S8730 Server with 8 GB RAM
- C. S8510 Server with 8 GB RAM
- D. S8300D Server with 8 GB RAM
Correct Answer: A,C 🗳️
A user at extension 1111 complaints that when dialing extension 2222, the call is the call is unexpectedly answered by a person at extension 3333. All other calls made are connected as expected. There is not display on the phone. While at the SAT, the technician has the user repeat the call to extension 2222
Which command identifies the reason this phone call is behaving in the expected way?
- A. Display station 3333
- B. Status station 1111
- C. List trace station 1111
- D. List trace station 3333
Correct Answer: C 🗳️
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