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CompTIA JK0-802 Exam Syllabus Topics:

CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. When transferring a virtual client from one computer to another, which of the following MUST be checked for compatibility on the host?

A) IP addressing methods
B) Hard drive rotation speeds
C) Processors
D) Hard drive connection types

2. A user reports that they can browse the local network but cannot reach the Internet. A technician pings the local server and verifies the server responds but sites on the Internet do not. This could be caused by which of the following? (Select TWO).

A) Failed router
B) Bad NIC
C) Failed gateway
D) Failed WINS server
E) Disabled Windows firewall

3. A user is having trouble connecting to the Internet. Which of the following commands should a technician use, from the user's workstation, to ensure that the workstation has a valid IP address?

A) NETSTAT
B) TRACERT
C) IPCONFIG
D) PING

4. A user reports that they cleared a paper jam and now cannot print. The technician reseats the paper and then prints a test page from the printer. A test page sent from the workstation does not print. Which of the following actions should the technician take FIRST?

A) Stop and start the printer.
B) Check the printer connection.
C) Clear the print queue.
D) Reboot the computer.

5. When setting up a Microsoft Exchange mail account to synchronize with an iPhone, which of the following items can be configured to synchronize besides the mail? (Select TWO).

A) Shared calendars
B) Address book
C) Global address list
D) Calendar
E) Archives

Solutions: