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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Case Management and Service Delivery | - Service and Case Tracking
|
| Fundraising and Engagement | - Donor Management
|
| Nonprofit Cloud Fundamentals | - Salesforce Nonprofit Cloud Data Model
|
| Program and Service Management | - Program Lifecycle Management
|
| Reporting, Analytics, and Integration | - Reporting and Dashboards
|
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
A married couple has each donated to a nonprofit organization. The organization wants to track that they are part of the same household. Which step must be performed in Nonprofit Cloud as part of the solution?
- A. Create one Person Account to track the household members together.
- B. Create an Opportunity Contact Role record for each household member.
- C. Create a Party Relationship Group whose type is Household.
Correct Answer: C 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
A user at a nonprofit is trying to run a mailing list report on a campaign using the NPSP Household Mailing List button. They receive an error saying, "the data you are trying to access is unavailable." The button works as expected for the system administrator. What should the consultant advise to troubleshoot the issue?
- A. Check if the user has access to the Apex Class for Manage Households.
- B. Check if the Campaign ID filter in the Campaign Household Mailing List report is unlocked.
- C. Check if the user has access to Households via Role hierarchy.
- D. Check if the user has the View Reports in Public Folders system permission.
Correct Answer: D 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
A nonprofit organization is evaluating Nonprofit Cloud. Where can the organization see whether they qualify for nonprofit pricing and benefits from Salesforce?
- A. Trailhead Academy
- B. The Power of Us Program pages
- C. The Salesforce Commons Program pages
Correct Answer: B 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
A nonprofit receives a donation from a family foundation. What should the consultant recommend to ensure the donation is reflected on the family's household record?
- A. Add an Account lookup field on the Payment for the Opportunity for the household.
- B. Use a GAU Allocation to credit the donation to the household.
- C. Use Account Soft Credits to credit the household.
- D. Add an additional Account lookup field on the Opportunity for the household.
Correct Answer: C 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
A Nonprofit Cloud consultant is troubleshooting Accounting Subledger records that are not being created as expected. What should the consultant use to see which jobs have run recently and whether there have been any errors?
- A. Scheduled Jobs
- B. Event Monitoring Analytics App
- C. Monitor Workflow Services
Correct Answer: C 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
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