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Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:

1. NO.89 You are developing a case type that processes scholarship applications. Scholarship applications advance based on the standardized test scores of the applicants. A decision shape directs the process flow. You want to test whether the process flows correctly, but you have not fully configured the user interface so that applicants can enter their standardized test scores. How do you test that the process flows correctly based on the decision?

A) Use the Clipboard tool to set a value for the standardized test score field.
B) Use the Run Rule window to create a unit test to evaluate the flow rule.
C) Use a declare expression to set a value for the standardized test score field.
D) Use Live Ul to see how the case processes and if an error occurs.

2. You have been asked to create a pie chart that shows the number of employees in each regional office, and the name of the manager in each office. A list report contains columns for Employee Name, Manager Name, and Office. How do you configure the list report to create the pie chart?

A) Summarize the Employee Name column.
B) Group the Employee Name column.
C) Summarize the Employee Name and Manager Name columns.
D) Group the Employee Name and Office columns.

3. An order fulfillment case type allows a customer to update user profile information during the order placement stage.
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?

A) Add a set of optional actions to the case workflow.
B) Add an optional process to the case workflow.
C) Add an alternate stage to the case life cycle.
D) Add a button for each profile page to each assignment.

4. NO.76 The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third patty performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim. According to Pega best practices, which phase can you implement as a child case?

A) Submission
B) Verification
C Repair
C) Review

5. A requirement for a hotel reservation case type states that as customers change their room selection, the total cost of the reservation updates. How do you satisfy this requirement?

A) Add a When condition to the room selection step.
B) Apply a Disable when condition to the total cost field.
C) Configure a Validate rule for the room selection step.
D) Define a declare expression for the total cost field.

Solutions: