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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. Which outcome can be prevented with a correctly designed multi-site SCN solution?

A) Tromboned calls
B) Oversubscribed VMPro ports
C) Oversubscribed voice Mail storage
D) Compromised ACD routes

2. Application can be used in Conjunction with one-X Portal to provide full softphone and call handing capability for us

A) Office Video Softphone
B) Office Softconsole
C) Office Phone Manager Pro
D) Office Voice Portal

3. A customer is installing ContactStore 7.8 on a separate Windows server from the VoiceMail Pro Server. What must be set in the servers so that the recordings move from the voicemail server to the ContactStore server?

A) The Workgroup name must be in each server.
B) The registry key is a string containing the name of the share.
C) IP Office must be in a SCN.
D) VoiceMail Pro must be part of the domain.

4. Which method will avoid corruption of the data on the SD card when removing the SD card?

A) Use the Manager application to shutdown the card before removing the SD card.
B) Use system Monitor to shutdown the card before removing the SD card.
C) Pull out the card; special shutdown is not required.
D) Dial the shutdown short code to shutdown the card before removing the SD card.

5. After upgrading an IP Office to an IP500v2, a customer reports that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?

A) Upgrade Delta Server to the latest release using the IP Office Admin software.
B) Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
C) Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
D) Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.

Solutions: