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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. Which three items are required to provision core telephony service on the Cisco Unified Communications Manager Express router? (Choose three.)

A) MAC address
B) IP source address
C) ephone
D) dial peer
E) max-ephone
F) max-dn

2. To obtain CDR information, which application is used?

A) Cisco Unified Serviceability
B) Disaster Recovery System
C) Cisco Unified Operating System Administration
D) Cisco Unified Communications Manager Call Detail Record Analysis and Reporting tool
E) Cisco Unified Communications Manager Administration
F) Cisco Unified Reporting

3. Which type of single switch port can support data and voice VLANs and is recommended for Cisco Unified IP phones?

A) ISL trunking port
B) trunk port
C) access port
D) multiflex port

4. Refer to the exhibit.

You modify the primary extension of a Cisco Unified Communications Manager user, but shortly afterwards the user complains that although she can access her mailbox, her IP phone is not receiving new voice message notifications. What Cisco Unity Connection option should you configure to resolve the problem?

A) Edit User Basics > Message Actions
B) Tools > Synch Users
C) Edit User Basics > Message Waiting Indicators
D) Edit User Basics > Alternate Extension
E) Edit User Basics > Extension

5. What is the quickest way to test the Cisco Unified Communications Manager configuration part of MWI to see if MWI On and MWI Off is working?

A) MWI cannot be tested directly from the Cisco Unified Communications Manager or an IP phone.
B) Dial into Cisco Unity Connection from an IP phone. Enter the MWI On numbers, then enter the MWI Off numbers.
C) If MWI numbers are dialable from an IP phone, dial the MWI On number. If the light comes on, then dial the MWI Off number to see if the light goes off.
D) Call a voice-mail user and ask them if their MWI light is on, and then disconnect the call. Call the user back and ask if the MWI light is off.
E) In Unity Connection, issue the MWI Flash command to turn all MWI lights on, then off.

Solutions: