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Pegasystems PEGAPCSA86V1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Decisioning and Logic | - Configuring decision tables and decision trees - Implementing when rules and automated logic |
| User Interface (UI) Design | - Configuring visibility and user experience components - Building user interfaces using sections and layouts |
| Case Management | - Designing case lifecycles and stages - Configuring SLAs, goals, deadlines, urgency |
| Application Development | - Managing class structures and rule reuse - Understanding Pega architecture and rulesets |
| Integration and Reporting | - Basic integration with external systems - Understanding reporting components |
| Data Modeling | - Mapping data to UI and application components - Defining data types and data pages |
Pegasystems Pega Certified System Architect (PCSA) 86V1 Sample Questions:
How do you indicate the progress of a case towards resolution?
- A. Configure a case notes field to capture progress information
- B. Design intent-driven user interfaces.
- C. Update the case status on the appropriate steps.
- D. Apply service levels to the assignment steps.
Correct Answer: C 🗳️
An on-demand transportation application has a Conversation preference data type. When customers use the application to request a ride, they can specify their conversation preference: whether they would like to talk to their driver or if they would prefer silence. Company stakeholders are interested in analyzing the conversation preference data .
How is the Conversation preference data type sourced?
- A. Local system of record
- B. External system of record
- C. No system of record
Correct Answer: C 🗳️
You are developing a case type to process visa applications. As part of the process, applicants
need to schedule an interview with the consulate. A child Interview case is created for the interview
process and assessment.
Following the interview, it typically takes 48 hours for the consulate to reach a decision. For the visa case to proceed to applicant notification, the Interview case needs to be resolved.
How do you configure a case type to achieve the required behavior?
- A. Add a Create Case step that creates the Interview child case. There is no need to add a Wait step.
- B. Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the Interview case reaches a status of Resolved.
- C. Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until 48 hours have elapsed.
- D. Add a Create Case step that creates the Interview child case. Following this step, add a Wait step that pauses the parent case until the interview case reaches a status of Resolved and after 48 hours have elapsed.
Correct Answer: B 🗳️
An online sales application supports both laptop and mobile devices. You are configuring the application skin and you notice the responsive layout in the mobile device is not displaying views as stakeholders require.
Which two options allow you to resolve this situation without negatively impacting the laptop users? (Choose two.)
- A. Do not use a skin for the mobile application version.
- B. Adjust the responsive behavior in the skin for optimal viewing in the mobile portal.
- C. Update the process to give mobile users a separate portal.
- D. Use the same application skin in all portals.
Correct Answer: B,D 🗳️
The inheritance path for an application contains four copies of the pyDefault data transformation that set property values for two properties: Work item Urgency and Prefix.
If the Call data transforms in superclass option is enabled for each data transform, what are the values of Work Item Urgency and Prefix use crates an auto claim case?
- A. Work Item Urgency =20, prefix =C-
- B. Work Item Urgency =25, prefix = [no value]
- C. Work Item Urgency = 25, prefix = C-
- D. Work Item Urgency =10, prefix = 0-
Correct Answer: C 🗳️
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