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Salesforce Certified Sales Cloud Administration ADM-251 Exam
Salesforce Certified Sales Cloud Administration ADM-251 Exam is related to Salesforce Certified Sales Cloud Administration Certification. This exam validates the Candidate ability to design, implements a scalable and maintainable Sales Cloud solutions that fulfill the customer business requirements and contribute to long-term customer success. Sales Rep/Manager, Beginning Administrator, and Experienced Administrators usually hold or pursue this certification and you can expect the same job role after completion of this certification.
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Certification Path
There is no prerequisite for this exam.
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Salesforce ADM-251 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Account and Contact Management | 11% | - Customer Data Management
|
| Topic 2: Consulting Practices | 7% | - Solution Consulting
|
| Topic 3: Sales Productivity and Integration | 8% | - User Productivity
|
| Topic 4: Lead Management | 7% | - Lead Lifecycle
|
| Topic 5: Opportunity Management | 10% | - Pipeline Management
|
| Topic 6: Implementation Strategies | 13% | - Solution Planning
|
| Topic 7: Sales Metrics, Reports and Dashboards | 7% | - Analytics
|
| Topic 8: Data Management | 8% | - Data Quality
|
| Topic 9: Application of Product Knowledge | 18% | - Sales Cloud Features
|
| Topic 10: Sales Practices | 11% | - Sales Process Design
|





