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HP HP2-H29 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Support, Maintenance, and Lifecycle Management | - Lifecycle management of POS solutions - Warranty and service offerings |
| HP Retail Point of Sale Portfolio Overview | - HP retail solution positioning and value proposition - HP POS hardware components (terminals, printers, peripherals) |
| Retail Environment and Customer Requirements | - Customer pain points in point-of-sale deployments - Retail industry workflows and operational needs |
| Solution Selling and Positioning | - Competitive differentiation in retail POS market - Mapping HP POS solutions to customer scenarios |
| Deployment and Integration Considerations | - System integration and compatibility considerations - Implementation and rollout best practices |
HP Selling HP Retail Point of Sale Solutions - Sample Questions:
Question 1
How many years has HP been serving retail clients?
A. 40 years
B. 25 years
C. 15 years
D. 60 years
Question 2
Which HP POS solution can scan inventory, update reports, and transmit data, all wirelessly?
A. HP RP3 retail system
B. HP RP5 retail system
C. HP Retail Mobile POS
D. HP RP7 retail system
Question 3
What do 40% of shoppers say that digital displays, such as video walls, can cause them to do?
A. return to the retailer again
B. recommend products to others
C. change what they buy
D. spend more time in the store
Question 4
Why is HP's involvement with organizations such as the National Retail Federation (NRF) Association for Retail Technology Standards (ARTS) Business Model initiative important?
A. It shows that HP is heavily involved with supporting the retail industry.
B. It shows that HP listens to their retail customers and the retailer's customers.
C. It shows that HP empowers retailer agility through innovation.
D. It shows that HP has aggressive but achievable goals as part of its strategy.
Question 5
How is HP able to provide the best end-to-end retail store solutions at competitive prices?
A. HP can use skills, capabilities, and knowledge from all divisions.
B. HP offers an industry-leading standard warranty backed by world-class customer support
C. HP creates confusion, uncertainty, and doubt about its competitors
D. HP has more than 100 years of experience delivering the best overall retail solutions
Solutions:
| Question 1 Answer: C | Question 2 Answer: C | Question 3 Answer: A | Question 4 Answer: C | Question 5 Answer: A |





