2026 Latest ISO-14001-Lead-Auditor Exam Dumps Recently Updated 68 Questions
PECB ISO-14001-Lead-Auditor Real 2026 Braindumps Mock Exam Dumps
NEW QUESTION # 20
Considering the requirements of clauses 6.1.2 and 6.1.4 of ISO 14001:2015, put the actions in the correct order to complete a process/task.
Answer:
Explanation:
Explanation:
Determine environmental aspects
Determine environmental impacts
Establish criteria to determine the significance of impacts
Determine which impacts are significant
Determine which aspects are significant
Plan actions to be taken
Determine how to evaluate the effectiveness of the actions taken
According to ISO 14001:2015 clause 6.1.2 (Environmental Aspects), an organization must determine the environmental aspects of its activities, products, and services that it can control and influence, and their associated environmental impacts.
Once identified, the organization shall:
Determine the aspects that can have significant impact on the environment using established criteria for evaluating significance. (Reference: ISO 14001:2015, clause 6.1.2) Then, as per clause 6.1.4 (Planning action), the organization needs to:
Plan actions to address significant environmental aspects, legal requirements, and risks/opportunities.
Determine how to evaluate the effectiveness of these actions to ensure continual improvement.
This logical sequence ensures a structured and risk-based approach to identifying and managing environmental impacts.
Reference: ISO 14001:2015 - Clause 6.1.2 and 6.1.4
NEW QUESTION # 21
An audit team leader arrives at a steel fabrication organisation that manufactures fire escape stairs to carry out a Stage 2 certification audit. At a meeting with the EMS Manager, she is told that they have won their biggest contract from a construction organisation to manufacture and install fire escape stairs. They appointed a subcontractor to perform the installation work. The EMS Manager wants the ISO 14001 audit extended to cover the installation site and has set environmental objectives for the subcontractor in line with the EMS policy below:
"It is the policy of the organisation to protect the environment by acting with responsibility at all times, to comply with relevant legislation and to set objectives that will enhance our environmental performance." The auditor seeks evidence of the awareness of subcontractor personnel of the environmental policy set by management.
From the following options, select two issues that all subcontractor personnel should be aware of relating to the organisation's environmental policy.
- A. Commitment to environmental protection
- B. Conducting environmental risk assessments
- C. Continual improvement of the EMS
- D. Communicating with trade unions
- E. Complying with legal requirements
- F. Addressing customer complaints
Answer: A,E
Explanation:
The correct answers are A and D .
This question relates mainly to ISO 14001:2015 Clause 7.3 - Awareness and Clause 5.2 - Environmental policy .
Persons doing work under the organisation's control, including subcontractor personnel where relevant, need to be aware of the organisation's environmental policy. In this scenario, the environmental policy specifically includes two clear commitments:
A). Complying with legal requirements - Correct
The policy states that the organisation will "comply with relevant legislation." Therefore, subcontractor personnel must be aware that their work must comply with applicable legal and environmental requirements.
This is especially important because installation work may involve paint, waste, emissions, spill risks, drainage controls, and site environmental rules.
D). Commitment to environmental protection - Correct
The policy states that the organisation will "protect the environment by acting with responsibility at all times." Therefore, subcontractor personnel should understand their responsibility to protect the environment while carrying out installation activities.
The other options are not the best answers:
B). Continual improvement of the EMS - Incorrect in this context
Continual improvement is an ISO 14001 policy requirement generally, but the policy text given in the question focuses on protecting the environment, complying with legislation, and setting objectives to enhance environmental performance. It is not one of the two clearest issues directly stated in the provided policy wording.
C). Addressing customer complaints - Incorrect
Customer complaints may be relevant to performance evaluation or corrective action, but they are not a stated commitment in the environmental policy.
E). Communicating with trade unions - Incorrect
This is not an environmental policy awareness requirement in the scenario.
F). Conducting environmental risk assessments - Incorrect
Risk assessment may be part of EMS planning, but the question asks what subcontractor personnel should be aware of in relation to the environmental policy, not what technical EMS activities they must conduct.
Therefore, the two correct issues are A. Complying with legal requirements and D. Commitment to environmental protection .
NEW QUESTION # 22
A huge public library established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing the second surveillance audit of the third certification cycle. The audit plan included an audit to the Director as the last interview before the closing meeting.
During the interview with the Director, you audit clause 6.2 (Objectives and planning to achieve them). The dialogue is as follows:
You: Could you please tell me which were the environmental objectives defined for last year and show evidence of their achievement?
Director: Yes. We had defined three objectives. As you can see from our Annual Plan, one of them was to separate our waste in four categories: paper, plastics, metals, food - before, we had only three (plastic and paper were disposed together). We developed an Action Plan to achieve this objective.
Which six of the questions would you ask related to the Action Plan?
- A. How did you measure it?
- B. Did you estimate what resources would you need?
- C. Did you define any method for monitoring progress?
- D. When is its completion date?
- E. How was progress of the plan being monitored?
- F. Who was responsible for the completion of the plan?
- G. Was it approved by the Director?
- H. Is it consistent with the environmental policy?
- I. Were actions integrated into the organisation's business processes?
- J. How will you evaluate the cost savings?
Answer: B,C,E,F,H,I
NEW QUESTION # 23
A key audit process is the way auditors gather information and determine the findings' characteristics. Put the actions in the correct order to complete this process.
Answer:
Explanation:
Explanation:
A screenshot of a computer AI-generated content may be incorrect.
This sequence is derived from ISO 19011:2018 - Guidelines for Auditing Management Systems, which is used in conjunction with ISO 14001:2015 by auditors. Specifically, the audit process steps during the
"conducting the audit" phase include:
Determining the source of information (Clause 6.4.5): Includes documents, interviews, records, and observations.
Collecting data by sampling (Clause 6.4.6): Sampling helps in managing resources and gathering relevant evidence effectively.
Gathering audit evidence (Clause 3.8): Audit evidence is the data collected and verified to support findings.
Evaluating against audit criteria (Clause 3.9): Evidence must be evaluated against standards such as ISO
14001 requirements, internal policies, etc.
Developing audit findings (Clause 6.4.9): Conclusions regarding conformance, nonconformance, and opportunities for improvement.
Review of findings (Clause 6.4.10): Cross-verification and validation before finalizing results.
Audit conclusions (Clause 6.4.11): Final statements summarizing the audit based on findings.
This structured process ensures audits are performed impartially, with verifiable, evidence-based outcomes that contribute to continual improvement.
Reference:
ISO 19011:2018, Clauses 6.4.5 to 6.4.11
ISO 14001:2015, Clause 9.2 - Internal audit requirements
NEW QUESTION # 24
What are the primary purposes of implementing an EMS based on ISO 14001:2015? Select two.
- A. It ensures that organisations operate fully online management systems.
- B. It provides a means by which environmental impacts are addressed at relevant stages of the life cycle.
- C. It provides a framework for protecting the environment.
- D. It enables the organisation to tender for government-funded contracts.
- E. It is used to demonstrate to external parties that the organisation has met all its legal requirements.
- F. It improves the organisation's financial results.
Answer: B,C
Explanation:
According to ISO 14001:2015 Clause 1 (Scope) and Clause 6.1.2:
Clause 1:
"The purpose of this International Standard is to provide organizations with a framework to protect the environment and respond to changing environmental conditions in balance with socio-economic needs." Clause 6.1.2:
"The organization shall determine the environmental aspects of its activities, products and services that it can control and influence, considering a life cycle perspective." Demonstrating legal compliance (B) is part of the intended outcomes but not the primary purpose.
Tender eligibility (C), financial results (E), and system format (F) are not stated objectives of ISO 14001:2015.
Reference: ISO 14001:2015 Clauses 1, 6.1.2.
NEW QUESTION # 25
An audit team leader arrives at a steel fabrication organisation that manufactures fire escape stairs to carry out a Stage 2 certification audit. At a meeting with the EMS Manager, she is told that they have won their biggest contract from a construction organisation to manufacture and install fire escape stairs. They appointed a subcontractor to perform the installation work. The EMS Manager wants the ISO 14001 audit extended to cover the installation site and has set environmental objectives for the subcontractor in line with the EMS policy below:
"It is the policy of the organisation to protect the environment by acting with responsibility at all times, to comply with relevant legislation and to set objectives that will enhance our environmental performance." The auditor seeks evidence of awareness of the environmental objectives set by management for installation subcontractor personnel.
From the following options, select two objectives that align with the policy.
- A. Continual improvement of production performance
- B. Complying with the EMS scope
- C. Promoting environmental awareness
- D. Planning for site environmental resources
- E. Involvement of stakeholders
- F. Reducing environmental impacts
Answer: C,F
Explanation:
The correct answers are B and C .
This question relates mainly to ISO 14001:2015 Clause 5.2 - Environmental policy , Clause 6.2 - Environmental objectives and planning to achieve them , and Clause 7.3 - Awareness .
B). Reducing environmental impacts - Correct
The policy states that the organisation is committed to protecting the environment and enhancing environmental performance. Reducing environmental impacts is directly aligned with this commitment, especially for installation activities where risks may include paint waste, spills, emissions, waste generation, and contamination of site drains.
C). Promoting environmental awareness - Correct
The policy says personnel should act responsibly and comply with relevant legislation. Subcontractor personnel need appropriate awareness so they understand how their work affects environmental performance and legal compliance.
The other options are not the best answers:
A). Planning for site environmental resources - Incorrect
Resources may be needed to achieve objectives, but this is more related to planning and support, not an environmental objective that directly aligns with the policy.
D). Complying with the EMS scope - Incorrect
The EMS scope defines boundaries and applicability. It is not normally an environmental objective.
E). Continual improvement of production performance - Incorrect
ISO 14001 focuses on continual improvement of the EMS and environmental performance, not general production performance.
F). Involvement of stakeholders - Incorrect
Stakeholder involvement may be relevant to context and communication, but it is not directly stated as an objective in the policy.
Therefore, the two objectives that best align with the policy are B. Reducing environmental impacts and C.
Promoting environmental awareness .
NEW QUESTION # 26
Which two audit characteristics are features of a Stage 1 initial certification audit?
- A. Except for a pandemic or other natural disaster, this audit must be performed onsite at the auditee's location.
- B. The purpose of this audit is to determine if the EMS is effectively implemented and maintained.
- C. The audit team's recommendation regarding certification is the key outcome of this stage.
- D. Gaps in the EMS against the requirements of ISO 14001 are reported as 'areas of concern'.
- E. To conduct an analysis of the organisation's environmental system processes to determine compliance obligations.
- F. Reviewing some of the auditee's documentation.
Answer: D,F
Explanation:
According to ISO/IEC 17021-1:2015 Clause 9.3.2.1:
Stage 1 includes:
Reviewing management system documentation (E).
Identifying areas of concern that could become nonconformities at Stage 2 (C).
Evaluating readiness for Stage 2, but not making certification decisions (D).
Stage 1 focuses on preparedness; Stage 2 evaluates full implementation (F).
Onsite requirement (B) is generally true but flexibility is permitted per IAF MD rules.
Reference: ISO/IEC 17021-1:2015 Clause 9.3.2.1; ISO 14001 Lead Auditor Course Guide.
NEW QUESTION # 27
A large chemical organisation, CrackerPRO, has a plant located in a rural area surrounded by livestock farms.
When cleaning several vessels 4-5 times per day, it releases water vapor with a strong acidic smell lasting for
10 minutes each time.
You are conducting a second-stage initial certification audit at the plant. When auditing the processes of assessing impacts and identifying environmental aspects with the Environmental Supervisor, you find that the emission of that acidic vapor has not been evaluated as a significant aspect. During further auditing, you learn that neighbouring farmers have made repeated complaints in the last 6 months about the acid smells and reported an increase in animals becoming sick as a result.
The Environmental Supervisor states that the farmers are looking for financial compensation from the company which their lawyers are resisting. She insists that no legal requirements have been broken and that all complaints have been rejected.
You raise a nonconformity against ISO 14001. Based on the scenario, select one of the options which would constitute an acceptable nonconformity.
- A. 7.4.3 - CrackerPRO failed to communicate to neighbouring farmers concerning the release of acidic vapours resulting from its chemical cleaning operations.
- B. 6.1.2 - The organisation failed to review its decision on not considering the significant aspect of acidic vapour emissions when interested parties reported serious impacts resulting from these emissions.
- C. 4.2.c - The needs and expectations of neighbouring farmers were not incorporated into the Environmental Management System as compliance obligations.
- D. 6.1.3 - CrackerPRO failed to meet its compliance obligations concerning its environmental impacts on neighbouring farms.
Answer: B
Explanation:
The correct answer is B .
This scenario relates most directly to ISO 14001:2015 Clause 6.1.2 - Environmental aspects . The organisation must determine the environmental aspects of its activities, products and services that it can control or influence, and identify those that have or can have significant environmental impacts.
The acidic vapour release occurs 4-5 times per day , creates a strong acidic smell, and has led to repeated complaints from neighbouring farmers who allege impacts on livestock. This is strong audit evidence that the organisation should have reviewed whether the emission is a significant environmental aspect. Simply rejecting the complaints or saying no legal requirement has been broken does not remove the need to evaluate the environmental aspect and its potential impact.
Why B is correct:
CrackerPRO failed to adequately review the significance of acidic vapour emissions when new evidence became available through complaints and reported impacts from interested parties. This supports a nonconformity against Clause 6.1.2 .
Why the other options are not the best answer:
A). Clause 7.4.3 - External communication is not the strongest finding because the key failure is not simply communication with farmers; it is the failure to evaluate the environmental aspect properly.
C). Clause 4.2.c - Interested parties and compliance obligations is not correct because farmers' needs and expectations do not automatically become compliance obligations. The organisation must determine which needs and expectations become compliance obligations.
D). Clause 6.1.3 - Compliance obligations is not supported because the scenario says no legal requirements have been broken, and there is no clear evidence of a specific compliance obligation that was not met.
Therefore, the acceptable nonconformity is B - Clause 6.1.2 .
NEW QUESTION # 28
Which one of the following outcomes of an audit does not require the auditee to respond?
- A. A non-conformity.
- B. A conformity.
- C. An opportunity for improvement.
- D. A diverging opinion concerning the audit evidence.
Answer: B
Explanation:
According to ISO 19011:2018 Clause 3.11 (Audit findings) and Clause 6.4.10:
Audit findings can be conformity, nonconformity, or opportunity for improvement.
A conformity simply confirms that the requirements have been met no further action is required from the auditee.
Nonconformities require corrective actions.
Opportunities for improvement may trigger voluntary action but not mandatory response.
Diverging opinions are handled during the audit but don't require post-audit response unless linked to nonconformity.
Reference: ISO 19011:2018 Clause 3.11, 6.4.10; ISO 14001 Lead Auditor Guide - Audit Findings.
NEW QUESTION # 29
When an organisation needs to determine the resources required for the internal audit programme, which one of the following issues does not impact on the achievement of its intended results?
- A. Availability of the necessary documented information.
- B. Availability of competent auditors and technical experts.
- C. Access by the audit program manager to the competence records of the Environmental Management System (EMS) Manager.
- D. Impact of different time zones.
Answer: C
Explanation:
The correct answer is A .
When determining resources for an audit programme, the organisation should consider issues that directly affect the ability to plan, conduct, report, and follow up audits effectively. Relevant resource considerations include the availability of competent auditors and technical experts , the impact of different time zones , and the availability of necessary documented information .
A). Access by the audit program manager to the competence records of the EMS Manager - Not required The EMS Manager's competence records may be relevant as part of EMS competence evidence during an audit, but access to those records is not a specific resource requirement for managing the internal audit programme . The audit programme manager needs to ensure auditor competence, audit resources, audit methods, timing, and information availability-not specifically the EMS Manager's competence file.
B). Availability of competent auditors and technical experts - Relevant Audits can only achieve reliable results when the audit team has the right competence and technical knowledge.
C). Impact of different time zones - Relevant
This can affect scheduling, remote audits, interviews, communication, and availability of personnel.
D). Availability of the necessary documented information - Relevant
Auditors need access to procedures, records, compliance evidence, operational controls, monitoring data, and other EMS documented information to collect audit evidence.
Therefore, the issue that does not impact the intended results of the internal audit programme is A .
NEW QUESTION # 30
A large public library established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing the second surveillance audit of the third certification cycle. The audit plan included an audit of the Director as the last interview before the closing meeting.
During the interview with the Director, you audit clause 6.2, Objectives and planning to achieve them. The dialogue is as follows:
You: Could you please tell me which environmental objectives were defined for last year and show evidence of their achievement?
Director: Yes. We had defined three objectives. As you can see from our Annual Plan, one of them was to separate our waste into four categories: paper, plastics, metals, and food. Before, we had only three, because plastic and paper were disposed of together. We developed an Action Plan to achieve this objective.
Which six of the questions would you ask related to the Action Plan?
- A. How did you measure it?
- B. How was progress of the plan being monitored?
- C. Did you estimate what resources would you need?
- D. Did you define any method for monitoring progress?
- E. Who was responsible for the completion of the plan?
- F. Was it approved by the Director?
- G. Is it consistent with the environmental policy?
- H. Were actions integrated into the organisation's business processes?
Answer: A,C,D,E,G,H
Explanation:
The correct answers are A, B, D, E, F and H .
This question relates to ISO 14001:2015 Clause 6.2 - Environmental objectives and planning to achieve them , especially Clause 6.2.1 and Clause 6.2.2 .
For environmental objectives, the organisation must ensure that objectives are consistent with the environmental policy, measurable where practicable, monitored, communicated, and updated as appropriate.
When planning how to achieve environmental objectives, the organisation must determine what will be done, what resources will be required, who will be responsible, when it will be completed, how the results will be evaluated, including indicators for monitoring progress, and how actions to achieve objectives can be integrated into business processes.
A). Who was responsible for the completion of the plan? - Correct
The action plan should identify who is responsible for achieving the objective.
B). Is it consistent with the environmental policy? - Correct
The objective and related action plan should support the environmental policy, such as pollution prevention, environmental protection, compliance obligations, and improvement of environmental performance.
D). How did you measure it? - Correct
The objective should be measurable where practicable. For waste separation, measurement could include quantities of paper, plastic, metal, and food waste separated, contamination rates, or disposal/recycling records.
E). Were actions integrated into the organisation's business processes? - Correct ISO 14001 expects the organisation to consider how actions to achieve environmental objectives can be integrated into business processes. For a library, this may include cleaning routines, waste collection contracts, staff instructions, signage, and user-facing waste segregation points.
F). Did you define any method for monitoring progress? - Correct
The organisation should determine how progress toward the environmental objective will be monitored, such as periodic waste checks, contractor reports, internal inspections, or monthly waste data review.
H). Did you estimate what resources would you need? - Correct
The action plan should identify required resources. This could include separate bins, labels, staff time, communication materials, waste contractor arrangements, or training.
The two options not selected are:
C). How was progress of the plan being monitored? - Not selected
This is very similar to option F , but option F is the stronger wording because it asks whether a method for monitoring progress was defined as part of the planning process.
G). Was it approved by the Director? - Not required
ISO 14001 requires roles, responsibilities, resources, monitoring, evaluation, and integration into processes, but it does not specifically require every environmental objective action plan to be approved by the Director.
NEW QUESTION # 31
Which two of the following statements apply to a Stage 2 certification audit plan?
- A. The audit plan is shared with the auditee in advance of the audit.
- B. The questions to be asked during the audit are detailed in the audit plan.
- C. The previous audit findings are detailed in the audit plan.
- D. All of the organisation ' s site processes to be audited must be addressed in the audit programme.
- E. A significant portion of the audit must be allocated to evaluating the organisation ' s processes for ensuring legal compliance.
- F. The audit team leader is responsible for creating the audit plan.
Answer: A,F
Explanation:
The correct answers are C and D .
C). The audit team leader is responsible for creating the audit plan - Correct For a Stage 2 certification audit, the audit team leader prepares or is responsible for ensuring the audit plan is developed. The plan identifies how the audit will be conducted, including areas, processes, timings, responsibilities, locations, and audit activities.
D). The audit plan is shared with the auditee in advance of the audit - Correct The audit plan must be communicated to the auditee before the audit so that arrangements can be confirmed.
This allows the auditee to ensure relevant personnel, processes, records, and site areas are available.
The other options are incorrect:
A). Previous audit findings are detailed in the audit plan - Incorrect
Previous findings may be considered when planning the audit, especially for surveillance or recertification audits, but they are not normally "detailed" in the audit plan.
B). The questions to be asked during the audit are detailed in the audit plan - Incorrect Audit plans do not list every audit question. They define the structure and arrangements of the audit, not the exact interview questions.
E). A significant portion of the audit must be allocated to evaluating legal compliance processes - Incorrect Legal compliance is important in ISO 14001 and must be evaluated, but the audit plan is not required to allocate a "significant portion" specifically to legal compliance. Audit time is allocated according to scope, risks, processes, environmental aspects, compliance obligations, and audit objectives.
F). All site processes to be audited must be addressed in the audit programme - Incorrect for this question This statement refers to the audit programme , not specifically the Stage 2 audit plan . The audit programme covers the broader cycle of audits, while the audit plan covers one specific audit.
Therefore, the two statements that apply to a Stage 2 certification audit plan are C and D .
NEW QUESTION # 32
XM, a chain of 25 petrol stations, established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing an internal audit before the fourth certification cycle.
During the audit to the EMS Manager (EM), the following dialogue takes place:
You: Could you please give me some details on the inspection of underground tanks in each station?
EM: It's very simple. There is a regulation that requires an annual leak inspection.
You: Who performs these inspections?
EM: I personally contract the inspectors and submit the results to the local authority. These are the certificates submitted last year.
You: I see only 22 certificates. There are three missing.
EM: The tanks of those three stations will be removed next year and replaced by new ones. I phoned the local authority and they told me that I do not need to send any report of the tanks that will be changed.
Which one of the following would be your next question?
- A. Did you ask the local authority to send a written confirmation of their decision?
- B. Have you planned any final disposal of the tanks to be removed?
- C. Can I see the contract XM signed with the inspector?
- D. Can I see the plan for the installation of the new tanks?
Answer: A
Explanation:
According to ISO 14001:2015 Clause 9.1.2 (Compliance Obligations) and Clause 7.4 (Communication):
The organization must retain evidence of compliance obligations and communications with regulatory bodies.
Verbal confirmation from the authority is insufficient; written confirmation ensures objective evidence for audit purposes.
Reference: ISO 14001:2015 Clause 9.1.2, 7.4.
NEW QUESTION # 33
Which one of the following is not part of the required knowledge of a technical expert appointed to an audit team?
Technical experts should know:
- A. When to provide advice to the audit team.
- B. The certification audit processes.
- C. How to raise a nonconformity report.
- D. The overall certification processes.
Answer: C
Explanation:
Comprehensive and Detailed Explanation From Exact Extract ISO 14001 Compliance Auditor:
The correct answer is D. How to raise a nonconformity report .
A technical expert provides specialist knowledge to support the audit team, but does not act as an auditor.
ISO 19011 defines a technical expert as a person who provides specific knowledge or expertise to the audit team and states that a technical expert does not act as an auditor. ( cdn.standards.iteh.ai ) Because the technical expert is not acting as an auditor, raising a formal nonconformity report is not their responsibility. Nonconformities are audit findings made from evaluating audit evidence against audit criteria; this is the responsibility of auditors in the audit team. ISO 19011 defines audit findings as the result of evaluating collected audit evidence against audit criteria. ( cdn.standards.iteh.ai ) Options A, B, and C are relevant because a technical expert should understand the certification and audit context well enough to support the audit properly and know when to provide advice . However, they should not independently raise nonconformities.
Therefore, the option that is not part of the required knowledge of a technical expert is D .
NEW QUESTION # 34
The audit lifecycle describes the ISO 19011 process for conducting an individual audit.
Which two of the following are part of conducting the audit activities?
- A. Determine audit conclusion
- B. Verify corrective action effectiveness
- C. Determine audit feasibility
- D. Assign work to the audit team
- E. Distribute the audit report
- F. Hold the opening meeting
Answer: A,F
Explanation:
According to ISO 19011:2018 Clause 6.4.3 (Conducting audit activities):
Conducting audit activities includes:
Holding opening meetings (A).
Collecting and verifying information.
Generating audit findings.
Determining audit conclusions (F).
Assigning work (B) and determining feasibility (E) occur during audit planning.
Report distribution (C) and corrective action verification (D) occur after audit completion.
Reference: ISO 19011:2018 Clause 6.4.3.
NEW QUESTION # 35
A chain of 10 paint shops in a city has established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing a second-party audit. The audit plan included an interview with the General Manager.
The dialogue was as follows:
You: Hi, good evening. I have seen well-developed environmental risk assessment processes. However, I did not find the identification of emergency situations included in the results of this process. The Environmental Manager could not provide me with an acceptable answer to this question.
GM: The EM joined us two months ago, and he may not know some decisions we made some time ago, when we first certified our EMS. During those days, I met with all 10 supervisors and asked them what the emergencies were that they feared most. They unanimously said: fire. That was it. This is the only emergency we care of. As far as I remember we do not test the plan very often because the supervisors of all our 10 shops know it very well. The auditors of our certification body accepted this. We did not have a fire in the last 10 years.
What evidence would you need to review to determine conformity with ISO 14001 in this scenario? Select six.
- A. Reports of the management reviews
- B. Shops that have tested the plan in the last 10 years
- C. Reports of audits from the certification body
- D. Records of the specific fire combat training of workers
- E. Results of the inspection of fire extinguishers
- F. General competence records of all 10 supervisors
- G. Signage related to health and safety in each shop
- H. Replacements of supervisors of each shop when they are absent, for any reason
Answer: A,B,D,E,F,H
Explanation:
The correct answers are A, B, D, F, G and H .
This scenario mainly relates to ISO 14001:2015 Clause 8.2 - Emergency preparedness and response , supported by Clause 7.2 - Competence , Clause 7.3 - Awareness , and Clause 9.3 - Management review .
A). Shops that have tested the plan in the last 10 years - Correct
ISO 14001 expects planned emergency response actions to be tested periodically where practicable. Since the General Manager says the plan is not tested very often, the auditor should check which shops have tested the emergency plan and when.
B). Replacements of supervisors of each shop when they are absent - Correct The General Manager relies heavily on the 10 supervisors knowing the fire emergency plan. The auditor should verify what happens if a supervisor is absent. Emergency response must remain effective regardless of absence, leave, sickness, or shift changes.
D). General competence records of all 10 supervisors - Correct
If supervisors are relied upon to control emergency response, their competence is relevant evidence. The auditor should verify that they are competent to perform the emergency-related responsibilities assigned to them.
F). Reports of the management reviews - Correct
Management review records may show whether emergency preparedness, incidents, changes, resources, test results, improvement needs, and EMS effectiveness have been reviewed. This is important because the emergency decision appears to have been made 10 years ago and may not have been adequately reviewed since.
G). Records of the specific fire combat training of workers - Correct
Workers must have suitable awareness and training related to emergency preparedness and response. For paint shops, fire is a credible emergency situation, so specific fire response training records are relevant evidence.
H). Results of the inspection of fire extinguishers - Correct
Fire extinguishers are part of the emergency response arrangements. Inspection results help confirm that emergency equipment is available, maintained, and suitable for use.
The two options not selected are:
C). Reports of audits from the certification body - Not selected
Previous certification audit reports may provide background, but they do not replace the auditor's own audit evidence. The current audit must determine present conformity.
E). Signage related to health and safety in each shop - Not selected
Health and safety signage may be useful, but the question is about ISO 14001 EMS conformity and environmental emergency preparedness. It is not one of the strongest pieces of evidence for this EMS issue unless directly linked to environmental emergency response.
NEW QUESTION # 36
You work for a certification body. In two months, you will have to lead an audit of a pharmaceutical organisation, ABC, that manufactures vaccines to combat a pandemic. When planning the audit team, you select one of the certification body auditors who is professionally qualified in Biochemistry and Pharmacy.
However, she is not fully aware of all legal applicable requirements. You recommend the certification body hire a compliance expert to assist the audit team. In which two clauses of ISO 14001:2015 would you consider that auditors may need the help of the expert?
- A. 9.1.2 Compliance obligations
- B. 5.1 Leadership
- C. 9.2 Internal audits
- D. 5.2 Environmental Policy
- E. 7.1 Resources
- F. 4.2 Understanding needs and expectations of interested parties
Answer: A,F
Explanation:
According to ISO 14001:2015:
Clause 4.2:
The organization must understand the needs and expectations of interested parties, which includes regulatory bodies and applicable legal requirements. Legal expertise may be necessary to fully assess this.
Clause 9.1.2:
The organization must evaluate compliance obligations, which requires understanding applicable legal requirements.
Legal compliance evaluation often requires specialized legal or regulatory knowledge, especially in highly regulated sectors like pharmaceuticals.
Reference: ISO 14001:2015 Clauses 4.2 and 9.1.2.
NEW QUESTION # 37
A multi-level shopping centre is open every day to the public from 09:00-21:00. During an external audit of the centre to ISO 14001, you establish that there are 40 vending machines that are permanently switched on.
Thirty of them do not sell perishable foodstuffs. You also note that there are eight escalators in the complex that run constantly during public access. When asked about environmental performance improvement objectives, the Centre Manager says that there are plans to increase the natural daylight by installing more skylights, thus saving on lighting costs, but the board has not yet approved the estimated budget for this.
You: I note that energy consumption is a significant environmental aspect in the centre. How do you mitigate the impacts of this?
EMS Manager: We try to reduce our energy costs by negotiating a better deal from the energy company. We are considering changing to one that only supplies electricity from renewable sources.
You: What steps have you taken to reduce overall consumption?
EMS Manager: We conducted awareness training for staff. For example, turning off lights in staff areas not being used.
You: I see that the escalators account for the highest usage of energy. Are there any objectives to try to reduce this?
EMS Manager: No, it would be too costly to change them.
You: How do you measure electricity consumption?
EMS Manager: We have meters installed on each floor of the centre. We take readings every hour, and we plot the consumption graph for every staff shift.
Select three options that would provide evidence of conformance with clause 9.1.1 of ISO 14001.
- A. Ambient temperature measurements of management offices.
- B. Periodic analysis of the results of meter readings.
- C. Training records for centre staff.
- D. A procedure that provides instructions in taking meter readings and using them to plot a graph.
- E. An environmental objective to achieve lower energy consumption.
- F. An increase in the visitors using the centre.
- G. Installing motion sensor lighting in rooms to switch lights off automatically when empty.
- H. Certification showing that the meters are calibrated to known standards.
Answer: B,D,H
Explanation:
The correct answers are C, D and F .
This question relates to ISO 14001:2015 Clause 9.1.1 - Monitoring, measurement, analysis and evaluation .
Clause 9.1.1 requires the organisation to monitor, measure, analyse and evaluate its environmental performance. The organisation must determine what needs to be monitored and measured, the methods for monitoring, measurement, analysis and evaluation, when monitoring and measurement will be performed, and when results will be analysed and evaluated. It must also ensure monitoring and measuring equipment is calibrated or verified, where appropriate.
C). Periodic analysis of the results of meter readings - Correct
The shopping centre is measuring electricity consumption using meters. Analysing meter readings periodically provides evidence that the organisation is evaluating environmental performance, not just collecting data.
D). Certification showing that the meters are calibrated to known standards - Correct Because the centre relies on electricity meters to measure energy consumption, calibration or verification evidence supports the validity of the measurement results.
F). A procedure that provides instructions in taking meter readings and using them to plot a graph - Correct This provides evidence that the organisation has defined a method for monitoring and measuring energy consumption and for presenting the data for analysis.
The other options are not the best answers for Clause 9.1.1:
A relates more to competence or awareness, not monitoring and measurement.
B relates to environmental objectives under Clause 6.2, not directly to Clause 9.1.1.
E is not relevant unless office temperature has been identified as something requiring monitoring.
G is an operational improvement action, not evidence of monitoring and measurement.
H may affect energy use, but increased visitor numbers alone do not demonstrate monitoring, measurement, analysis or evaluation.
Therefore, the three items that best demonstrate conformance with ISO 14001:2015 Clause 9.1.1 are C, D and F .
NEW QUESTION # 38
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