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NEW QUESTION 139
You are a functional consultant for Contoso Entertainment System USA (USMF).
You plan to import customers from an old legacy system to USMF.
You need to identify the format used for the customer details v2 entity by creating an export job. The solution must use a Microsoft Excel data format and Contoso Europe. To validate your results, save the file in Microsoft Excel format to the Downloads\Customer To complete this task, sign in to the Dynamics 365 portal.
NOTE: To complete this task, you must configure the Shared working directory for the Framework parameters to C:\users\public\documents\.
Answer:
Explanation:
See explanation below.
* Navigate to System Administration Data management.
* Click the Framework parameters
* In the Shared working directory C:\users\public\documents\ then click Validate.
* Click the Export tile.
* In the Name field, enter a name for the export job.
* In the Entity Name field, select the Customer details v2 entity.
* Click on Add entity.
* In the Target data format field, select EXCEL.
* Set the Skip staging option to No.
* Click the Add button.
* Click Export to begin the export.
* Click on Download package.
* Select the Downloads\Customer folder as the location to save the downloaded file.
NEW QUESTION 140
You are a functional consultant for Contoso Entertainment System USA (USMF).
You need to ensure that when automated emails are sent by the Finance and Operations system, the emails are sent in bulk every five minutes.
To complete this task, sign in to the Dynamics 365 portal.
Answer:
Explanation:
See explanation below.
* Go to System administration > Email distributor batch.
* Enable the Batch processing
* Ensure No end date is selected.
* Configure the frequency to 5 minutes.
* Save the changes.
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/organization-administration/configure-email
NEW QUESTION 141
You are a Dynamics 365 Finance systems analyst.
A user configures an alert for purchase orders that have a delivery date of two weeks away. However, batch alerts are not being sent.
You need to troubleshoot why alerts are not processing.
What two actions may be the cause for alerts not being sent? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. The date format in the Dynamics 365 tenant does not match the format in the client device.
- B. The change-based alert has expired.
- C. There may not be a batch server assigned to the batch job.
- D. A batch processing window may be set up for that batch job.
Answer: B,C
Explanation:
Section: [none]
Explanation/Reference:
https://community.dynamics.com/ax/b/shafeealabadiaxtutorials/posts/ax-2012-alert-management-part-ii-due- date-alerts
NEW QUESTION 142
You create a new Dynamics 365 Finance instance.
You must migrate data from several third-party financial systems into a Dynamics 365 Finance instance. You gather all relevant data.
You need to map the third-party data to Dynamics 365 Finance entities.
Which entity categories should you use? To answer, drag the appropriate entity categories to the correct source dat a. Each entity category may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/data-entities/data-entities
NEW QUESTION 143
You set up a new instance of Dynamics 365 for Finance and Operations.
Your company sells widgets in cases of 12 units and pallets of 144 cases.
You need to establish the units of measure.
Which parameter is used to detail the units of measure? To answer, select the detail to match the parameter in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
References:
https://docs.microsoft.com/en-us/dynamicsax-2012//unit-conversions-form?redirectedfrom=MSDN
NEW QUESTION 144
You manage a Dynamics 365 for Finance and Operations environment.
In preparation for being migrated into a new environment, data packages are being numbered in alignment with the default numbering formats in Lifecycle Services. A package is named 03.01.002.
You need to identify what this package contains. To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 145
You are a Dynamics 365 Finance system administrator.
Account managers need to use workspaces to monitor key pieces of data for customers and to navigate to forms for further actions.
You need to include workspace elements to achieve these needs.
Which design element should you use? To answer, select the appropriate configuration in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION 146
You need to configure integration with Excel.
How should you complete the configuration? To answer, select the appropriate options in the answer area.
NOT: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION 147
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A company's Dynamics 365 Commerce production instance is updated monthly as new versions of the software are released.
The company needs to identify any potential issues in new releases. They do not have developers to help with this initiative.
You need to implement a way to regression test scenarios.
Solution: Use the Regression Suite Automation Testing (RSAT) framework with Azure DevOps to create regression test scenarios for critical business processes.
Does the solution meet the goal?
- A. Yes
- B. No
Answer: A
Explanation:
Section: [none]
Explanation/Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/perf-test/rsat/rsat-overview Testlet 2 This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam.
You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Background
Relecloud is a cloud point of sale (POS) software company specializing in direct to consumer food stands. They have multiple business units using their new Dynamics 365 Finance implementation including customer-facing representatives for account management, technical support, customer service, and finance. There are two legal entities, one for operations and one for financials. Customers pay for the Relecloud POS software monthly and everything is deployed in the cloud. The Dynamics instance URL is https://relecloud- prod.operations.dynamics.com.
Munson's Pickles and Preserves Farm is a company that uses Relecloud's cloud POS software to sell their produce in farmers markets. Munson's was one of Relecloud's first customers, and Relecloud stocks their employee lunchroom with Munson's products. Munson's has also been subcontracting their employees to Relecloud to help functionally build a best-in-breed solution. Munson's employees assume multiple organizational positions. Each employee has only a single email address by which people can contact them.
Current environment: System and IT
* Dynamics 365 for Finance was recently updated.
* All recurring batch jobs in the system were removed and recreated.
* The alert notification batch processing was recently changed from every 10 minutes to once every two hours.
* Real-time reporting of the information is not needed.
Current environment: Customer Service
* Customer credit requests are entered through the customer service team.
* All requests must contain a date, time, reason for request, and customer service notes on initial recommendations for credit action.
* Customers have multiple points of contact who can enter support tickets to the Relecloud portal.
* Tickets are automatically generated in the support team's third-party system when they are created by support technicians.
* The Dynamics 365 email client mail is used to correspond with customers.
Current environment: Technical Support/IT
* The technical support team gets involved when technical issues arise with the Relecloud software. Service tickets are entered and get escalated to the team, depending on the issue.
* Microsoft Flow is used for automating different workstreams.
* Workflows are not configured for the technical support request flows in Dynamics 365 Finance.
* Management and history of technical support tickets are handled in a third-party issue management solution.
* The technical service team manages issues related to the Relecloud POS as well as the Dynamics 365 application.
Current environment: Account Representatives
* Each customer is assigned a single account representative.
* Account representatives use multiple devices.
* Only account representatives have the ability to approve credits.
* All emails to customers come through their own Outlook instance.
Current environment: Finance
* Customers do not have invoice accounts.
* Only finance resources have the ability to enter credits.
* Credits can be entered by any of the four finance resources assigned the Credits and Refunds security role.
* If the request has not been updated in four days, the request is escalated to the Controller. The account representative must be alerted when this occurs.
Requirements: Technical support/IT
* Support technicians must use Microsoft's existing knowledge base to resolve open issues.
* If an issue exists, support technicians must report the status of the issue on a weekly basis.
* If there is no existing support request, support technicians must create one for Microsoft evaluation.
* All software must be installed centrally when possible.
* The Dynamics 365 Finance production environment must have an update cadence of every second Saturday from 4-7 A.M. EST.
* Updates must be tested in a separate environment.
Requirements: Account representatives
* Account representatives must be able to see only the relevant customer fields and records automatically from their dashboard.
* Account representatives must be able to export the list of customers to Microsoft Excel.
* Account representatives must be able to navigate to the customer master record for any editing or record entry tasks.
* The forms must be relevant based on each account representative's needs.
* Account representatives need a centralized location to see multiple data components.
* Account representatives require an offline list of their current customers in Excel with only the fields they need.
* The IT Director must reassign all instances of an account representative's customer contacts if the representative leaves the company.
* An alert must be sent automatically to an account representative when a credit is issued or any data is changed on a customer's record.
Requirements: Financials
* Any refund must be printed as a physical check.
* All printers must be exclusive to the financial legal entity.
Issues
* Typing 'pickle' in the search box yields no returned results for the account representative.
* After the latest update, an account representative reports that he is no longer receiving alert notifications when a customer's contact is changed.
* An account representative has recently resigned.
NEW QUESTION 148
You are a Dynamics 365 for Finance and Operations system administrator.
You need to configure the system to support several new use case scenarios.
Which features should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/user-interface/task-recorder?toc=/fin
NEW QUESTION 149
You need to identify potential issues with the security roles and new processes.
Which tools should you use? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/sysadmin/tasks/identify-resolve-conflicts-segregation-duties
https://global.hitachi-solutions.com/blog/create-custom-security-roles-dynamics-365
Topic 4, Adventure Works Cycle
Background
Current environment
Adventure Works Cycles is a high-end bicycle manufacturer in North America founded in 2010. The company has standard bicycles available year round in addition to limited-edition bicycle models released domestically several times per year to boutique retailers.
The limited-edition bicycles are the most successful. They have high margins, are in high demand, and have a fervent following with the younger bicycle community that wants to make a social statement. Most consumers become aware of the other Adventure Works Cycles bicycles through these limited editions.
Adventure Works Cycles wants to triple its manufacturing capabilities and expand to countries/regions in South America, Western Europe, and United Arab Emirates (UAE) over the next few years.
General
To facilitate these expansions, Adventure Works Cycles has decided to invest in Dynamics 365 Finance, Dynamics 365 Supply Chain Management, and the Power Platform products to digitally innovate from a custom-built enterprise resource plan (ERP), and Microsoft Excel worksheets.
Adventure Works Cycles sells only to North America and Canada but still cannot keep up with current demand. Over time, market expansion will be the only way to remain profitable.
Expansion has been limited in the past due to legal requirements and regulations around document formatting and the lack of a developer.
Adventure Work Cycles has no capabilities or budget to undertake any development past the Excel formula-level tasks.
There are no formal change management procedures.
Sales
There are three distinct sales teams:
An internal sales team (B2B)
- Sells to retailers.
- Submits orders via EDI, email, or call-in.
A street sales team (B2C)
- Sells directly to high profile or social media influencer consumers.
- Provides customers with discounts or has marketing arrangements in exchange for driving sales to retailer-direct sales channels
- Submits orders by using email or call-in because pricing and terms must be negotiated.
An Adventure Works Cycles administrative sales team
- Has same responsibilities and activities as the internal sales team.
- Coordinates the management activities of the B2B and B2C teams.
Products
Before new bike models are unveiled through social media, it can be difficult for the street team representatives to show customers and retailers the new products with the most up-to-date information because the product is still being manufactured.
Often the data and images for the products are out of date.
The internal sales team uses the Dynamics 365 Supply Chain Management product from to show this information to customers.
For questions about bike-specific warranties and service level agreements, consumers can contact Adventure Works Cycles directly through the active Adventure Works Cycles social media pages. The company expansion will put a strain on the manual interactions of answering questions.
Information and attributes change often.
International compliance
Sales are currently restricted to the US only.
Requirements
General
No coding is in scope for the project.
Change management operations need to be implemented.
A One Version strategy needs to be implemented.
The most critical business processes must never break when the software updates to the newest version.
No third-party testing tools will be used. Adventure Works Cycles wants to use everything in the Microsoft stack if there is an option available.
Because the company is at capacity with the overwhelming demand, the testing process must be done without users running through the processes every time the software updates.
With the different bike configurations, Adventure Works Cycles would like to use a single business process but test against 10 different data configurations to streamline errors against data variations in the manufacturing process.
Data administrator
A single person, the Adventure Works Cycle data administrator, will be tasked with owning all reporting and data tasks.
This one person will need to intimately know all entities and fields, in addition to any changes in the new versions of the software.
Adventure Work Cycles users will inquire with the data administrator about certain data they need to view. The data administrator needs to quickly search data entities by field names and advise users on how to extract data into their own Excel templates for ad hoc reporting and data management tasks.
Data migration
The data cleansing and loading into Dynamics 365 will be done by the Adventure Works Cycles data administrator.
With the many changes for the products and data, imports for the data loads must be repeatable and consistent.
The different data loading components will all be done at one time.
After the import order and cadence is done correctly in a test environment, that same process must be reliably replicable for the golden configuration, in addition to any environment refreshes going forward.
Any errors on the data loading must identify the issue for the person to address and fix for future loads.
Sales
The sales street team must be able to view and edit (only product descriptions) near real-time information form the Dynamics 365 system about products on their personal mobile phones.
No street team representatives will have access to the Dynamics 365 Supply Chain Management application, but they must be able to enter orders and update customer information into the system without Adventure Works Cycles assistance.
The Adventure Works Cycles internal sales support team must be able to see all street team sales orders entered to provide support, but the internal team should not see any information around the commissions configured on the orders.
The sales support team must be able to see all orders and fields for the different sales teams. No other security differences from a Dynamics perspective are needed.
Products
Warranty and Service Level Agreements stored in Dynamics 365 for the different products must not be exposed directly to sales representatives.
The representatives must be able to pose questions from customers and retailers and get answers back almost immediately.
Any opportunity to extend this type of product inquiry and support mechanism to customers and retailers must be evaluated.
The data for all of the product information must be easily extractable back into Excel.
International compliance
Payments and invoices inbound and outbound must be converted or translated to the correct localized format Regardless of regulatory compliance, the customer-facing business documents must have a unique template for each country that can be designed within Microsoft Office applications. These documents must be embedded in Dynamics 365 forms for data export and configurable by non-developers.
NEW QUESTION 150
You need to identify technologies to help with the new release requirements.
Which technologies should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 151
A company that distributes cleaning supplies and chemicals uses Dynamics 365 Supply Chain Management.
The purchasing manager for the chemicals has the following requirements:
* All purchasing agents in the department must have the purchase order list page configured to display vendors for only their buyer group.
* The list page must display only open purchase orders that have a delivery date five days from the current date.
The purchasing manager sets up the buyer group. The department personnel cannot see the changes.
You need to complete the configuration.
What should you do? To answer, select the appropriate options in the answer area.
Answer:
Explanation:
Reference:
https://learn.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/get-started/personalize-user-experience
NEW QUESTION 152
A company implements finance and operations apps.
The company needs to implement master planning and budgeting.
You need to recommend which apps the company should implement.
Which apps should you recommend? To answer, drag the appropriate apps to the correct capabilities. Each app may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://learn.microsoft.com/en-us/dynamics365/finance/budgeting/budgeting-overview
NEW QUESTION 153
You need to resolve the sales representatives' report data issue.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 154
During the implementation planning process, a company decides to migrate various functional data from its legacy systems. These include accounting data, sales data, and purchasing data.
Some functional data elements reference data stored in other tables.
You need to ensure that data types and data elements are imported in the correct order.
In what order should you perform the data migration? To answer, select the appropriate configuration in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Reference, master, transaction
Chart of accounts, account structures, ledger journals
NEW QUESTION 155
Your company acquires hundreds of partnerships after it purchases a separate company. The separate company stores the partnership records in a legacy system.
You export Partnership and PartnershipGroup files from the legacy system into Microsoft Word format. You create Partnership and PartnershipGroup entities.
You need to import the partnerships into Dynamics 365 for Finance and Operations.
Which four actions should you perform in order? To answer, move four actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation
NEW QUESTION 156
You need to configure integration with Excel.
How should you complete the configuration? To answer, select the appropriate options in the answer area.
NOT: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION 157
You need to configure the workflows.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION 158
You need to implement commission restrictions.
What should you use to meet each requirement? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/sysadmin/role-based-security
NEW QUESTION 159
A company plans to implement the case management feature of Dynamics 365 Finance.
You need to describe the scenarios in which you should use the case management tool.
Which three scenarios should be used? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. A human resources generalist can use the case management tool to track employee interactions, even though the department stores confidential information about employees.
- B. Knowledge articles used by case management are associated with specific functional modules.
- C. Since case activities can be assigned to different people, a case can use workflow.
- D. Although the sales module already has return-order functionality, case management is still used for customer returns and claims.
- E. A case can be used to track both external and internal issues.
Answer: A,B,E
Explanation:
Section: [none]
Explanation/Reference:
https://docs.microsoft.com/en-us/dynamics365/unified-operations/fin-and-ops/organization-administration/cases
NEW QUESTION 160
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