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Avaya 72201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Fundamental Voice Network Processes & Standards | 20% | - QoS and voice quality - SIP protocol fundamentals - RTP/media streams |
| Maintenance, Troubleshooting & Recovery | 15% | - Monitoring and logging - Fault isolation and resolution - Backup, restore and disaster recovery |
| Avaya Aura Core Architecture | 20% | - Deployment models - System architecture overview - Component roles and interactions |
| Call and Message Flows | 20% | - SIP trunking and interworking - Call routing and session management - Registration and authentication |
| Avaya Aura Core Components | 25% | - Session Manager - Communication Manager - System Manager - Media Server and Gateways |
Avaya Aura® Core Components Support Certified Sample Questions:
Which event packages would you expect to see an AST Endpoint subscribe to in Avaya Aura System Manager?
- A. dialog, avaya-cm-feature-status, avaya-ccs-profile, reg and message
- B. avaya-cm-feature-status, entity links, reg and message-summary
- C. entity links, avaya-cm-feature-status, avaya-ccs-profile and reg
- D. avaya-ccs-profile, network status and message-summary dialog
- E. dialog, avaya-cm-feature-status, avaya-ccs-profile and network status
Correct Answer: A 🗳️
Which statement is true about Interfaces and IP addresses on an Avaya Session Border Controller for Enterprise (SBCE) used for SIP Trunking and Remote Worker services?
- A. SIP Trunking and Remote Worker services must use different IP addresses and interfaces.
- B. SIP Trunking and Remote Worker services cannot run on the same SBCE.
- C. SIP Trunking and Remote Worker services can share the same IP address and interface.
- D. Only one interface should be configured per IP address.
Correct Answer: A 🗳️
What information is associated with System manager alarms? (Choose four.)
- A. Alarm Description
- B. Severity
- C. Time Stamp
- D. Event ID
- E. SIP Domain
- F. Affected Component
- G. Service Affecting Y/N
Correct Answer: B,C,D,G 🗳️
After an Avaya Aura Communication Manager (CM) upgrade, a customer reported that their SIP telephones were unable to login. What could be the reason for this issue?
- A. The licensing specification provided was inaccurate.
- B. Third-party equipment and software were not tested.
- C. The version installed was not compatible with existing versions.
- D. The telephones were not upgraded.
Correct Answer: C 🗳️
Which statement describes the steps to save the traceSM log file?
- A. While traceSM is running, type 'w' and a filename; the file is written to the /tmp directory.
- B. While traceSM is running, type 'w' and a filename; the file is written to the user's current directory.
- C. Use the Linux command cp traceSMlog <filename>
- D. Export all logs from the Avaya Aura System Manager (SMGR) log viewer.
- E. Execute traceSM -w <filename>.
Correct Answer: B 🗳️





