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Salesforce Certified Education Cloud Consultant Sample Questions:

1. A university's Advancement office plans to implement the Education Data Architecture to manage its alumni, donors, and supporters. The university wants to set up a system default that will automatically create a family record when a Contact record is created by staff members.
Which Default Account Model should the consultant recommend?

A) Educational Institution
B) Person
C) Household
D) Administrative

2. A customer wants to learn more about Salesforce.org solutions built by the community.
Which resource should a consultant recommend?

A) Trailblazer Community: Open Source Commons & Community Sprints
B) Product Documentation: Is a Pro Bono Project the Right Fit?
C) Trailblazer Community: Cumulus I (CCI)

3. The Alumni Association is interested in using Education Cloud to support its operations The Association tracks alumni interests and hosts networking activities.
Which of these Education Cloud considerations should the consultant discuss with the Association?

A) Leverage a third-party app to support event management.
B) Install NPSP into their Education Cloud environment.
C) Install Insights Platform to understand alumni data.

4. The School of Engineering is interested in a Salesforce email marketing tool that scores email activity from campaigns and mass communications, as well as individual emails sent from recruiters. Recruiters want the flexibility to send emails from their Outlook account or from Salesforce. The marketing director wants recruiters to use branded email templates.
Which solution should the consultant recommend?

A) Email Studio and Salesforce Inbox
B) Account Engagement and Salesforce Engage
C) Account Engagement and Salesforce Inbox

5. An elementary school plans to implement the K-12 Architecture Kit in a new org. The school want to be able to send SMS messengers to parents.
Which solution should the consultant recommend to meet the requirement?

A) Education Data Architecture
B) Social Studio
C) Parbot
D) App on the AppExchange

Solutions: