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Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Collaboration and Engagement | - Chatter and community engagement features - Case management in Experience Cloud |
| Experience Personalization | - Audience targeting and segmentation - Salesforce CMS integration - Content personalization strategies |
| Security and Access | - Sharing models and data visibility - User authentication and login methods - Profiles, permission sets, and roles in Experience Cloud |
| Analytics and Optimization | - Experience Cloud reporting and dashboards - Adoption and performance metrics |
| Experience Cloud Fundamentals | - Experience Cloud licensing and capabilities - Use cases and business value of Experience Cloud |
| Experience Site Configuration | - Site creation and setup - Navigation and structure configuration - Templates and branding |
Salesforce Certified Experience Cloud Consultant Sample Questions:
Get Cloudy Consulting wants to leverage Metadata API for migrating changes between environments.
What are the three key features of Metadata API?
Metadata API might require manual migration for changes that involve unsupported settings and features.
- A. Metadata API supports migrating all Communicates settings and features.
- B. Metadata API can be used programmatically as well as declaratively.
- C. Metadata API is ideal when multiple work streams are involved.
- D. Metadata API is ideal for when the changes are complex.
Correct Answer: B,C,D 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
DreamHouse Realty (DR) plans to invite individuals from several new companies to its Broker Portal and would like to differentiate the user experience for each company.
Which three options should the DR systemadministrator use to personalize the look and feel of the portal for each new brokerage?
Choose 3 answers
- A. Audience Sets
- B. Branding Sets
- C. Audience Targeting
- D. Page Variations
- E. Partner User Roles
Correct Answer: B,C,D 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
Which component can be embedded into an Experience Cloud site to start conversations with customers using the channels they prefer?
- A. Service Console
- B. Channel Menu
- C. Chat
- D. Service Your Way
Correct Answer: D 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
What is a prerequisite for creating a user that has a Partner Community license?
- A. The ''Enable as Partner'' action must be present on the Account page layout.
- B. Ensure that the partner user has the '' Enabled as partner'' permission set.
- C. The Enable as Partner'' action must be present on the User page layout.
- D. Select ''Enable as Partner'' in the Experience Workspace.
Correct Answer: A 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
Universal Containers (UC) updates its Salesforce CMS content often to meet the needs of its customers. The site builder wants to use a template with out-of-the-box components that dynamically update the CMS content on its Experience Cloud site.
Which template should the site builder use?
- A. Customer Service
- B. Build Your Own (Aura)
- C. Build Your Own (LWR)
- D. Salesforce Tabs + Visualforce
Correct Answer: C 🗳️
Explanation: Only visible for Prep4pass members. You can sign-up / login (it's free).
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